You can book a car in any convenient for you way:
The priority has the paid booking (the sum of the prepayment is counted in the total sum of the order).
When you book a car and make a prepayment, you will be send an electronic voucher that is a guarantee of your booking. We put the booking via class and car`s gearbox.
We will be glad to accommodate your wish about receiving the definite car. In case if there is no car due to some technical reasons, we will provide you with the similar car in class or provide you with the car of a higher class without any extra charges.
You can cancel any booking without the loss of the prepayment at any moment but for no less than 72 hours before the start of the car rental.
We will not return the prepayment for the booking in the following cases:
The return of the sum of the prepayment is made:
Car rental term is started to count from the moment of receiving a car, daily. If you need to use a car for several hours – the payment is charged for the whole day. If we do not have an order on this car, you early told us about your delay or car rental extension, we will be glad to do you a service and take the payment not for the whole day.
The car washing cost is included into the cost of car rental (it is valid on condition that you take a car for a rent for 4 days and more).If the car is very dirty, we can ask for the car washing or car cleaner’s payment.
The cars are fueled with a definite amount of fuel. You must return the car with the same amount of fuel. We offer you to choose the type of fuel and the fuel station on your own. Return the car with the same amount of fuel that you got. The extra fuel is not compensated by the company, if there is less amount of fuel, it is paid additionally according to the tariff of the fuel station without any fines.
If you want, our staff can recommend you the fuel stations, fuel the full tank at the moment when you receive a car.
For UkraineThe mileage is 250 km/day that included. It is counted in total for the whole car rental term. In the monthly tariffs the mileage is 4500 km/month or 150 km/day.
For GeorgiaWe offer unlimited mileage for the car rental from 4 days and more. The mileage is limited if you rent a car for less than 4 days – 250 km/day. The biggest spread of the whole Georgia is 420 km.))
Parking is paid separately in every city where there is parking service. The lessee is obliged to pay the fines for the parking if the fine is set for negotiating the parking rules.
You can take a car in one city and return in another. The service will be for free if we need to transfer the car to another city. In other cases, the tariff “one way” will be involved (the payment for returning the car in another city).
For UkraineThe cost of the service depends on the car class and the cities. The cost is from 20 to 200 USD a service.
For GeorgiaThe cost of the service depends on the car class and the city of receiving / returning the car and it costs 40 - 100 USD.
We provide almost FOR FREE additional services (1 dollar for the whole period of car rental, but for no more than 15 days):
We will deliver the car to the airport or the railway station for free. You will have to pay additional fee for some locations. If some part of payment is charged, the mentioned sum will be calculated at the time you are ordering the car.
Additional fee is charged for receiving or returning the car at the airports of Kyiv, Boryspil, Zaporizhzhia, Kutaisi.
The prepayment may be an obligatory one or mentioned by a booking team as an obligatory for you to make a payment.
The prepayment is obligatory in the following cases:
You have to leave a deposit for the car while receiving the car if it is set at a tariff you choose before.The deposit may be left:
Do you want a car rental with all-inclusive cover? Then choose “WITHOUT DEPOSIT” option on the second stage of making an order on our website while ordering a car.
When you rent a car with a deposit, the deposit will be returned when you drop off the car. If there are some fines during the time you use the car – you have to pay them. If you pay the deposit with the credit card, we will unblock the deposit after you return the car on the first bank day (the bank working day). The money will be returned on your credit card by the bank, during 7-14 days. We give you the bill of unblocking the deposit and the car drop off act.
Every car is insured:
The amount of your responsibility is limited by the sum of the deductible (deposit). In case you use car rental with the deposit, if road-traffic accident occurs, you tell about it us and the police, you will lose full or partial sum of the deposit. In order to get full insurance cover, use “without deposit” option while ordering a car.
If the insured event occurred:
1. Do not leave the place of an accident
2. Call us on the hot line (the phone numbers are in the contract)
3. Wait for the police coming
4. Sign all the papers with the police
5. Have an alcohol test – the police will offer you with the help of a dredger.
6. Send us the photos of the documents signed with the police
If the road-traffic accident occurred and you signed the contract of the car rental with the deposit, you may lose the deposit, if the sum of the damage is higher than the sum of your deposit. You can order an additional insurance without the deposit in order not to lose it.
For Georgia:Also you have to pay the fine to the police if you are guilty in the accident – approximately 250 GEL.
The insurance company pays nothing and the client responsibility is 100% in the following cases:
The car can be used on the whole territory of Ukraine or Georgia, except for the places prohibited to visit.
The driving is prohibited:1. Autonomous Republic of Crimea 2. Lugansk and Donetsk regions 3. Crossing the governmental or administrative border of Ukraine.
We do not recommend you to drive to these places, as it may be dangerous not only to the car, but also to your life. You would not drive on your own car to these places. These places are:
Crossing the border of Georgia is possible only under condition of registration of documents for traveling abroad and execution of additional insurance.
There are a lot of cameras in Georgia and 90% of accidents are fixed on the video that is why when you return the car or sometime later, do not be surprised if you get a fine. Video cameras are on highways, crossings and fix even line crossing at the light or prohibited stop. There is a fine in Georgia for unbuckled seat belt, talking on the phone behind the wheel, throwing the litter from the car window right on the road. Even if you are a foreigner, you will not get away with it, the police is rather strict. The police is absolutely humane and even can let you go without a fine, but do not try to lie – you will get a double punishment. You may not even leave the country if you have confirmed and unpaid fines.